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Page 1 Positive and Negative Messages in the Work Place When being a in the work place you will need to be able to separate your positive and negative to other within the workplace. When writing positive messages within the work place you need to follow the 3-step process which is where you make sure that you make the situation and making sure that the letter or email stays on topic the entire time. The second step to this process is making sure that you polite and positive language while also knowing and understand completely who your message is going to so t...